RETURN POLICY
MBK wants you to be happy with. Making the best clothing for diabetics is our priority. We gladly accept returns of unworn, unwashed and undamaged garments for a full refund within 30 day of the original purchase by sending the item in its original package with tags/stickers. Refunds will be made in the form of the original payment. Shipping costs are non-refundable.
START A RETURN
To start a return please follow these steps:
-
Email hello@mbkwear.com to initiate a return.
-
Please specify if you will return the item using your own choice of shipping or request a prepaid label. When using our pre-paid label, $7.50 will be deducted from the refund.
-
Please ensure that all stickers and tags are still intact and the garment is in the original packaging and that items are unworn, unwashed, and undamaged.
-
Upon receipt you will receive a confirmation of the the items receipt and notice of the refund.
SHIPPING POLICY
-
Once your order has been shipped, you will receive an email with a tracking number. You can use that number to track your package.
-
Orders typically take between 24-28 hours to be processed. Please allow 5-10 business day for order to be shipped.
-
Once delivered, we are not responsible for lost or stolen packages.
THANK YOU FOR THE OPPERTUNITY TO EARN YOUR BUSINESS!